CasinoKings, also written as Casino Kings, is a UK-licensed online casino that has been trading since 2014 and is operated by ProgressPlay Limited. It holds UK Gambling Commission account number 39335, takes deposits from £10, lets you cash out from £5 and lists more than 6,300 games spanning slots, live dealer tables, jackpots, bingo, scratchcards and crash titles. Live chat is staffed around the clock for logged-in customers, and an iOS app sits alongside a mobile site that works in any modern browser.
The picture is not entirely positive. Every withdrawal attracts a small fee, payouts move only on business days, Android users get no app, and the operator faced regulatory action from the Gambling Commission in May 2025. Public feedback is thin and mostly critical of cashing out. Our CasinoKings review sets out what the site does well, where it falls short and which points to settle before you register, so you can judge whether it fits the way you like to play.
CasinoKings at a glance
CasinoKings is a UK-regulated casino best suited to players who want a big game library and low minimum transactions more than a fee-free cashier. The headline facts below come from the operator’s published terms and the site itself.
- Operator: ProgressPlay Limited, part of a recognised casino group
- Launched: 2014, so more than ten years in business
- UK licence: Gambling Commission account 39335
- Second licence: Malta Gaming Authority, MGA/B2C/231/2012
- Minimum deposit: £10 with most methods
- Minimum withdrawal: £5
- Withdrawal fee: 1% per transaction, never more than £3
- Game count: 6,300+ titles from 80+ studios
- Apps: iOS only, with a browser-based mobile site for everyone else
- Support: live chat 24/7 (once logged in) and email
- Safer gambling: limits, time-outs, self-exclusion, reality checks and GAMSTOP
Is CasinoKings safe and licensed?
Yes, CasinoKings holds a UK Gambling Commission licence, account number 39335, and must follow British rules on fairness, age checks and money laundering. That licence is the one that protects you as a UK customer: it sets the standards the casino must meet on identity checks, handling of complaints, advertising and safer gambling, and it gives the Commission power to fine or suspend the operator if it falls short.
You can confirm the licence yourself in under a minute. Open the public register on the Gambling Commission website, enter 39335 or the operator’s name, and check that the status reads as active and that the domain www.casinokings.com is listed against it. The same register shows the history of any regulatory action, which is useful context for any casino you consider.
ProgressPlay Limited also holds a licence from the Malta Gaming Authority, reference MGA/B2C/231/2012. For British players the Commission licence is the one that governs how the site must treat you, but the Maltese permit shows the company works under more than one regulator. Our explainer on how UK casino licensing works covers what each type of licence requires and how sanctions are applied.
The May 2025 regulatory action
The biggest caveat on trust is the action the UK Gambling Commission took against the operator in May 2025. The regulator identified failings in anti-money laundering controls and in its social responsibility obligations, and the case closed with a financial penalty and a formal warning. A sanction of this kind is not a suspension, and CasinoKings continues to trade legally, but it shows that compliance processes fell below what the Commission expects.
How much weight to give this depends on your own priorities. Many well-known UK brands have faced similar penalties, and the Commission publishes the details of each case so that players can read the findings in full. Still, if a clean regulatory record is high on your list, it is a fair reason to look elsewhere or at least to start with small deposits until you have seen how the cashier performs.
Security and data protection
CasinoKings protects its pages with 128-bit SSL encryption, runs the whole site over HTTPS and uses firewall technology to shield its systems. The operator is registered with the PCI Security Standards Council, the industry body that sets the rules for handling card data, and the site’s security certificate comes from Sectigo. The privacy policy is easy to reach from the footer, and no data breaches appear in publicly available sources.
Two gaps stand out. Two-factor authentication is not supported, so your password is the only barrier between a stranger and your balance; use a long, unique password and never reuse one from another site. The second point concerns disputes: eCOGRA is named as the alternative dispute resolution (ADR) provider, but an ADR body only steps in once the casino’s own complaints procedure has run its course. If you reach that stage, our guide to casino complaints and disputes explains how to escalate a case properly.
Age checks and UK gambling law
Online gambling in Great Britain falls under the Gambling Act 2005, which covers every form of betting and gaming, including casino websites. Under the Commission’s rules, CasinoKings must confirm each customer’s age at the point of registration and turn away anyone under 18. Gambling is strictly for adults: if you are under 18, you must not play, and an account cannot be used until the age and identity checks have been passed.
Safer gambling tools at CasinoKings
CasinoKings provides a full set of safer gambling controls: deposit, loss, wager and session limits, time-outs, self-exclusion and reality checks. The responsible gambling area is clearly labelled in the site footer and can also be opened from the main menu, so you do not have to dig through account settings to find it.
Each control has a different purpose, and they work best when combined:
- Deposit limits cap how much money you can add over a day, week or month.
- Loss limits stop further play once your net losses reach a figure you choose.
- Wager limits restrict the total amount you can stake in a period.
- Session limits end your session after a set length of time.
- Reality checks interrupt play with a reminder of how long you have been logged in.
- Time-outs lock the account for a short cooling-off break.
- Self-exclusion blocks access to CasinoKings for six to twelve months.
The casino is also integrated with GAMSTOP, the free national self-exclusion service. Registering with GAMSTOP blocks you from every gambling site licensed in Great Britain at the same time, which is far more robust than excluding from a single brand. CasinoKings points players towards independent help too, with links to BeGambleAware, GamCare, Gambling Therapy and Gamblers Anonymous.
The weakness is that the tools are reactive. CasinoKings relies on players setting their own limits and does not advertise any proactive, AI-based monitoring that spots harmful play patterns and steps in early, which some larger operators now run.
Warning signs to watch for
Gambling should be a form of entertainment, never a way to earn money or pay off debts. The red flags include borrowing money to gamble, spending more time or money than you can afford, and chasing losses in the hope of winning back what has gone. If any of these sound familiar, free and confidential help is available across the UK: call GamCare on 0808 8020 133 or contact the NHS gambling addiction services. Setting a deposit limit before your first payment, rather than after a losing session, is the simplest way to stay in control.
Payment methods and minimum deposits
CasinoKings accepts eleven payment methods, and most of them take deposits from £10, which matches the casino’s headline minimum. Skrill, Neteller, Pay by Bank and Payz ask for at least £20, while Neosurf vouchers start at £15. Every deposit is credited instantly, and the casino sets no maximum withdrawal amount on the methods that support payouts.
The table below summarises each option. The pending time is the casino’s own processing window, before your bank or e-wallet adds its usual handling time.
| Method | Minimum deposit (£) | Withdrawals supported | Pending time (business days) |
|---|---|---|---|
| Visa debit | 10 | Yes | 1 |
| Mastercard debit | 10 | Yes | 1 |
| Apple Pay | 10 | Yes | 1 |
| PayPal | 10 | Yes | 1 |
| Paysafecard | 10 | Yes | 1 |
| Pay by Mobile | 10 | No | — |
| Neosurf | 15 | No | — |
| Skrill | 20 | Yes | 1 |
| Neteller | 20 | Yes | 1 |
| Pay by Bank | 20 | Yes | 1 |
| Payz | 20 | Yes | 1 |
Two methods deserve a closer look. Pay by Mobile deposits attract a 15% processing fee, which you need to build into the amount you send, and you cannot withdraw back to a phone bill. Neosurf is deposit-only as well, so anyone who funds an account with vouchers will need a second method, such as a debit card or PayPal, to receive winnings.
For most players, a debit card, Apple Pay or PayPal is the simplest choice: each accepts £10, supports withdrawals and carries the standard one-day pending period. If you prefer to pay straight from your bank account, Pay by Bank works too, but it needs £20 per deposit. Our guides to Apple Pay casinos and bank transfer casinos compare how other UK sites handle these methods.
Withdrawal times and fees
A CasinoKings withdrawal usually spends about one business day pending, and each payout carries a fee of 1% of the amount, capped at £3 per transaction. The fee applies to every method, so no fee-free route exists, and the minimum you can request is £5.
The arithmetic is simple. A £50 cash-out costs 50p, a £100 cash-out costs £1, and any request of £300 or more hits the £3 ceiling. Because the charge is a percentage with a cap, larger withdrawals are proportionally cheaper, but on modest amounts the fee still trims every payout you make.
Timing matters as much as cost. The finance team handles withdrawals on business days only, so a request placed on a Friday evening or across a bank holiday weekend will not start moving until the next working day. Once released, the money still needs to clear through your bank or e-wallet. CasinoKings has no instant-banking payout option either, so if speed is a priority, compare it with our list of fast payout casinos or read our overview of UK deposits and withdrawals.
How to withdraw from CasinoKings
Cashing out follows a short routine from the account area, and it helps to have your verification documents approved before your first request:
- Sign in to CasinoKings with your username and password.
- Go to the “My Account” section.
- Pick the “Withdrawals” tab.
- Select the payment method that should receive the money.
- Type in the amount, which must be at least £5.
- Submit and confirm the request, then wait for processing.
Where possible, withdraw to the same method you used to deposit. UK casinos generally prefer to return funds along the route they came in, and matching methods avoids extra questions from the payments team.
Verification documents
CasinoKings checks your details electronically as part of sign-up, and for many players that is enough to get started. The casino can still ask for documents at any stage, so it pays to have clear copies ready:
- Photo identification issued by a government, such as a passport or a driving licence
- Proof of where you live, such as a bank statement or utility bill no older than three months
- Evidence that you own the payment method linked to your account
Uploading clear, complete scans as soon as they are requested avoids needless hold-ups on payouts. Our account verification (KYC) guide explains what UK casinos can ask for and why the checks exist.
Inactivity fee and account rules
CasinoKings charges a £5 monthly inactivity fee once an account has gone unused for 12 months, taken from any balance still sitting in it. Combined with the withdrawal fee on every payout, this makes the account terms less player-friendly than at many UK rivals. If you decide to stop playing, withdraw your remaining funds first or close the account, so that a forgotten balance is not gradually eaten away.
Games library and site usability
CasinoKings lists more than 6,300 games across slots, live casino, jackpots, table games, bingo, scratchcards and crash titles, plus a sportsbook. The lobby can be browsed by provider, by game type and by popularity, which works well when you already know what you want to play. Deeper filters, for example by feature, theme or volatility, are missing throughout, so exploring a catalogue this large can feel slow.
The site has no exclusive games or branded tables of its own. Its library is shared across the wider ProgressPlay network, so you will find the same core selection at sister brands. That is not a problem in itself, because the catalogue is broad, but it means CasinoKings has little to set it apart on content alone.
Every game in the lobby is a game of chance. Each title carries a built-in house edge, and most players lose over time. Licensed games are tested for fairness by independent auditors, but the rules and the return to player (RTP) differ from one game to the next, so check the information panel before you play. Our casino games hub explains how each category works.
Slots
Slots make up the largest part of the library, with Megaways titles, new releases, jackpot games and a spread of RTP and volatility levels. Demo mode is available on most slots, so you can try a game without staking money before deciding whether its pace and features suit you. Familiar names in the lobby include Gates of Hades, Rise of Olympus, Immortal Romance, Fluffy Favourites, Book of Dead and its follow-up Legacy of Dead, together with Big Bass Bonanza and Big Bass Vegas.
If you want games that return more over the long run, our guide to best payout slots explains how RTP works in practice. Players who prefer rarer but larger wins can compare titles in our high volatility slots guide.
Live dealer tables
CasinoKings hosts more than 1,000 live dealer games, with a strong selection from Evolution and Playtech and further tables from Pragmatic Live. Roulette, blackjack and baccarat make up most of the line-up, and a few poker and dice games round it off. Some tables are streamed from famous land-based venues such as the Bellagio and the MGM Grand, and high-limit tables cater for players who want bigger stakes. Speed Blackjack, Lightning Bac Bo and Dragon Dragon are among the stand-out tables.
Before joining a live table, it is worth knowing the basic strategy and house edge of the game you choose. Our guides to blackjack and baccarat cover the rules, the main side bets and the variants you are likely to meet.
Game shows
Game shows such as Adventures Beyond Wonderland, Mega Ball and Monopoly Roll’Em are mostly mixed in with the live casino tables rather than grouped in a section of their own. A dedicated game show menu exists, but it holds only a small share of the titles, so browsing the full live lobby is the more reliable way to find a particular show.
Bingo, scratchcards and crash games
Beyond slots and live tables, CasinoKings includes bingo rooms, scratchcards, crash games, jackpot titles and classic table games, all under one account and one balance. That breadth suits players who like to switch between formats without opening accounts elsewhere. Crash games move very quickly and can swing sharply, so they deserve the same limits as anything else in the lobby. Our crash games and online bingo guides explain how each format works.
Software providers
CasinoKings works with more than 80 software studios. On the slots side these include NetEnt, Microgaming, Play’n GO, Pragmatic Play, Big Time Gaming, Nolimit City, Hacksaw Gaming and ELK Studios, while the live casino draws on Evolution, Playtech and Pragmatic Live. The mix covers mainstream studios as well as developers known for more niche themes and mechanics, which helps the slot selection feel varied. Our game providers section profiles the main studios.
Site design and navigation
The desktop site is clean, and key information, from licence details to payment terms, is easy to find. The design does feel dated next to newer UK brands and lacks a polished finish. A refresh of the layout, combined with better filters in the game lobby, would make the large catalogue far easier to use.
CasinoKings app and mobile site
CasinoKings has an iOS app on the Apple App Store but no Android app, so Android users play through the mobile browser instead. The mobile site is fully optimised for smartphones and tablets and runs smoothly in popular browsers. On an iPhone, the games lobby, the cashier and the account settings are all easy to navigate on a small screen.
The missing Android app is the main drawback. Android players can still reach the lobby, the cashier and support through the browser, but they lose the convenience of a dedicated app. Adding the site to your home screen from the browser menu gives a similar one-tap shortcut. Whichever device you use, set your deposit and session limits on mobile as well, because quick sessions on a phone are easy to lose track of.
Customer support
CasinoKings answers customers 24/7 through live chat and email, but it has no telephone line. Live chat replies typically arrive within a couple of minutes, and the agents are polite and helpful. The catch is that live chat only opens once you are logged in, so anyone with a question before registering must rely on email or the help centre.
These are the contact channels currently listed:
- Live chat: open 24/7 for logged-in customers, with replies usually in under five minutes
- Email: customersupport@instantgamesupport.com, with answers within 24 hours
- X (Twitter): @CasinoKingsUK, used for news and content rather than support
- YouTube: @Casinokingsuk, also content only
Email is noticeably slower than chat, and some queries take close to a full day to receive an answer. Support is offered in English, Finnish, French, Japanese and Spanish. Contact options are clearly displayed in the footer and on the help page, and the chat icon appears on every page once you are signed in.
Help centre
The help centre covers account registration, deposits, withdrawals, player rewards and safer gambling. It handles the basics adequately but lacks depth, particularly on payments, where some key information is missing. If a question about fees or processing times is not answered there, live chat is the quickest route to a clear reply.
Opening an account
Registering at CasinoKings takes under five minutes, and the sign-up process is straightforward. Your details are checked electronically during sign-up, and this is also the best moment to set deposit limits, before any money has gone in.
Loyalty scheme and player rewards
CasinoKings runs a points-based loyalty scheme in which regular players earn points by playing games, completing missions and unlocking new levels. Points can be exchanged in a Rewards Store, and leaderboard events such as Reel It In, which shared a £2,000 prize pool among the top ten players at the time of writing, add a competitive element for active customers. New-customer and reload deals are deposit-based, use 10x wagering with low conversion caps of £20 to £30, and generally exclude Skrill and Neteller deposits. For a comparison with fairer terms elsewhere, see our free spins guide.
Reputation and player feedback
CasinoKings has a weak public reputation: feedback is limited, and most of it is negative about withdrawals. At the time of our research the brand had 114 reviews on Trustpilot with a low average, and the majority of reviewers complained about the withdrawal process. Discussion on Reddit was sparse, which suggests limited visibility among UK players compared with the larger names in the market.
Withdrawal complaints deserve attention, even allowing for the fact that unhappy customers are more likely to post reviews than satisfied ones. Taken together with the business-day-only processing, the fee on every payout and the 2025 regulatory action, they point to the cashier as the casino’s weakest area. Always carry out your own checks before signing up anywhere; our guide on how to choose a casino lists the factors that matter most.
Pros and cons of CasinoKings
CasinoKings is safe to use and well stocked with games, but its fees and payout schedule hold it back. Here is how the strengths and weaknesses line up.
Strengths
- UK Gambling Commission licence (account 39335) backed by a Malta Gaming Authority licence
- More than 6,300 games from over 80 studios, including 1,000+ live dealer tables
- Low £10 minimum deposit and £5 minimum withdrawal
- 24/7 live chat with replies in minutes
- GAMSTOP integration and a full range of safer gambling controls
- An iOS app and a smooth mobile site
Weaknesses
- A 1% withdrawal fee, up to £3, on every payment method
- Payouts processed on business days only
- A £5 monthly fee after 12 months of inactivity
- No Android app and no telephone support
- Regulatory action by the Gambling Commission in May 2025
- Sparse player feedback, mostly negative about withdrawals
Our verdict on CasinoKings
CasinoKings is a legitimate, UK-licensed casino worth considering if game variety and regulatory protection matter more to you than low fees or fast payouts. Its 6,300-plus games, broad choice of payment methods, low minimum transactions and quick live chat are genuine strengths, and the safer gambling tools, including GAMSTOP integration, are easy to reach.
Against that, the withdrawal fee, business-day-only processing, the £5 monthly dormancy charge and the May 2025 sanction are reasons for caution, and the lack of an Android app will frustrate some players. We would recommend it mainly to players who value licence security and game choice over bonus value, and we would advise reading the full terms before your first deposit.
If CasinoKings does not suit you, other UK-licensed operators with large game libraries include LeoVegas, Midnite and Mega Riches. For a wider shortlist and more reviews, start from the Bet1x2 UK homepage.
Frequently asked questions
Is CasinoKings licensed in the UK?
Yes, CasinoKings is licensed by the UK Gambling Commission under account number 39335, and its operator, ProgressPlay Limited, also holds a Malta Gaming Authority licence. You can confirm the UK licence on the Commission’s public register. Bear in mind that the Commission took regulatory action against the operator in May 2025 over anti-money laundering and social responsibility failings, which ended in a fine and a formal warning.
How long do CasinoKings withdrawals take?
CasinoKings withdrawals usually spend about one business day pending before they are paid. Requests are processed on working days only, so anything submitted at the weekend or on a bank holiday waits until the next business day. After release, your bank or e-wallet may need extra time to show the funds. Each withdrawal also carries a fee of 1% of the amount, capped at £3.
What is the minimum deposit at CasinoKings?
The minimum deposit at CasinoKings is £10 for most methods, including debit cards, Apple Pay, PayPal and Paysafecard. Some methods ask for more: Neosurf starts at £15, while Skrill, Neteller, Pay by Bank and Payz need £20. Pay by Mobile accepts £10 but adds a 15% processing fee. The minimum withdrawal is £5 on every method that supports payouts.
Does CasinoKings have an Android app?
No, CasinoKings has no Android app; only an iOS app is available, through the Apple App Store. Android users can still play on the mobile site, which is optimised for smartphones and tablets and runs smoothly in popular browsers. The lobby, cashier and account settings are all reachable in the browser, and adding the site to your home screen gives a similar one-tap shortcut.
Does CasinoKings charge any fees?
Yes, CasinoKings charges a withdrawal fee, a Pay by Mobile deposit fee and an inactivity fee on dormant accounts. Every withdrawal costs 1% of the amount, up to £3 per transaction, on all payment methods. Pay by Mobile deposits carry a 15% processing fee. If your account stays unused for 12 months, a £5 monthly charge is taken from any remaining balance, so withdraw leftover funds before you stop playing.
How can I contact CasinoKings customer support?
You can reach CasinoKings through 24/7 live chat or by email at customersupport@instantgamesupport.com. Live chat usually answers within a few minutes, but it only opens once you are logged in. Email answers arrive within 24 hours. The casino has no telephone line, and its X and YouTube accounts share news and content rather than handling support requests.
Who operates CasinoKings?
CasinoKings is operated by ProgressPlay Limited, the company named on its Malta Gaming Authority licence. The brand launched in 2014 and has now traded for more than ten years under UK Gambling Commission account 39335. Its game library is shared across the wider ProgressPlay network, which is why the site has no exclusive games or branded live tables of its own.
Can I self-exclude from CasinoKings?
Yes, CasinoKings lets you self-exclude for six to twelve months from its safer gambling section, which is linked in the footer and the main menu. The casino is also integrated with GAMSTOP, so registering there blocks you from every gambling site licensed in Great Britain at once. Deposit, loss, wager and session limits, time-outs and reality checks offer lighter controls.