Get in touch
bet1x2 is an independent review and comparison site for online casinos. We are not a casino, a betting operator or a payment provider, and we do not run any gambling product ourselves. What we do is research and compare licensed sites so that UK players can make better-informed choices.
Because of that, the most useful messages we get are from readers and partners: feedback on how we cover a site, corrections when something we have written is out of date or wrong, suggestions for casinos or topics we should look at, and genuine partnership enquiries. If that sounds like you, we would be glad to hear from you.
What we can help with
- Site feedback — tell us what works, what does not, and what would make our reviews more useful to you.
- Factual corrections — if a review has an outdated bonus, wrong licensing detail or any other error, let us know and we will check it against the source.
- Suggestions — a casino we have missed, a feature you would like compared, or a question we should be answering.
- Business and partnership enquiries — commercial, editorial or media requests from companies and other publishers.
What we cannot help with
We want to be honest about our limits. bet1x2 has no access to your casino account, your deposits, your withdrawals or your bonuses. We cannot log in on your behalf, release a payment, lift a verification hold or change anything inside an operator’s system, because none of that sits with us.
If you have a problem with an account, a payment or a bonus, please contact the casino’s own customer support directly first — they are the only ones who can act on it. If your complaint is not resolved, you can escalate it to the operator’s approved Alternative Dispute Resolution (ADR) provider and, where appropriate, raise the matter with the UK Gambling Commission (UKGC).
How to reach us
The best way to contact us is by email at contact@bet1x2.com. To help us respond well, please tell us which page or casino your message is about and, for corrections, include a link or a clear description of what looks wrong.
A few things to expect: we read every message that comes in, and we aim to reply to genuine queries, though we cannot promise a fixed turnaround. As an independent review site, we cannot act on casino-account, payment or bonus matters — for those, the operator and, if needed, the regulator are the right people to contact.
Responsible gambling
Gambling should always stay fun and affordable. Our content is intended for adults aged 18+ only, and in the UK live casino play is licensed and regulated by the UK Gambling Commission (UKGC).
If gambling is no longer feeling like entertainment, free and confidential help is available. You can talk to BeGambleAware at begambleaware.org or GamCare, and you can self-exclude across all UK-licensed online operators through GAMSTOP. You can also read more in our own responsible gambling guide.