Mega Riches is a UK-facing online casino that opened in 2024 and is run by Videoslots Limited under a UK Gambling Commission licence, account number 39380. Its main selling point is scale: a lobby of more than 9,500 titles from over 120 studios, a live casino with hundreds of tables, live bingo rooms and a cashier that handles PayPal, debit cards, several e-wallets and bank transfer.
In this Mega Riches review we look past the headline numbers and test the parts that matter once you have signed up: the licence and the operator’s regulatory record, how money moves in and out, which safer gambling controls are switched on by default, how quickly support answers and what other UK players report after months of use. The short answer is that Mega Riches casino is a sensible pick for players who value game variety and quick e-wallet payouts, but the desktop site feels dated, rewards for existing customers are thin and there is no help centre for routine questions. Everything below reflects the site as we found it. Terms and features change, so confirm the details at www.megariches.com before you deposit.
Mega Riches at a Glance
Mega Riches is a large, UKGC-licensed casino with a £10 minimum deposit, a £20 minimum withdrawal and no VIP programme. These are the core facts we confirmed during testing:
- Website: www.megariches.com
- Launched: 2024
- Operator: Videoslots Limited, active in online gambling since 2011
- Licence: UK Gambling Commission, account number 39380
- Minimum deposit: £10 on every listed payment method
- Minimum withdrawal: £20
- Largest withdrawal per transaction: £10,000
- Game library: more than 9,500 titles from over 120 providers
- VIP programme: none
- Mobile app: none, the casino runs in the mobile browser
- Support: 24/7 live chat, email, a phone callback service and post
How We Assessed Mega Riches
We assessed Mega Riches by opening a real account and working through six areas: licensing and safety, reward rules, payments, games and usability, customer support and player feedback.
Each area answers a practical question a new player would ask. Can you trust the company that holds your balance, and has the regulator ever found problems with it? Are the rules attached to rewards easy to read, or do they hide conditions that make them awkward to use? Do deposits and cash-outs go through without friction, and are the account rules fair if you stop playing for a while? Can you find a specific game quickly on a phone as well as on a laptop? When something goes wrong, how fast can you reach a person? And how do UK players who have used the site for months describe it?
We do not publish a numerical score on this page. Instead, each section explains what we found, what works and where Mega Riches falls short, so you can weigh the trade-offs against your own priorities. A player who mostly wants a vast slots lobby will judge the site differently from someone who values a modern interface or a steady stream of rewards, and the detail below lets you make that call yourself.
Licence, Ownership and Regulatory Record
Mega Riches holds a valid UK Gambling Commission licence, account number 39380, and Videoslots Limited is the company named as its operator. The licence details sit in the footer of every page, with a link to the Commission’s public register, so you can check the entry yourself in under a minute.
Videoslots is far from a newcomer. The company has run online casinos since 2011 and is a recognised name across the industry, which gives a young brand like Mega Riches more operational experience than its 2024 launch date suggests. Payment processing, game integration and compliance systems are inherited from a business that has done this for well over a decade.
That experience comes with a regulatory history worth knowing. The UK Gambling Commission has taken action against Videoslots twice, first in June 2023 and again in October 2025. Both cases concerned failures in anti-money laundering controls and in responsible gambling practices, the two areas the regulator treats most seriously because they protect vulnerable customers and prevent criminal money from entering the system.
Regulatory action does not mean a casino is unsafe to use today. Operators sanctioned by the Commission must fix the failings identified and stay under closer scrutiny afterwards. Still, two actions in just over two years is a pattern rather than a one-off slip, and it is fair to factor it in when you decide how much money to keep in your account. If you want to understand what a UKGC licence actually guarantees, and what it does not, our guide to casino licensing explained covers the details.
Age Checks and the 18+ Rule
Mega Riches accepts adults only, because gambling under 18 is illegal in the UK under the Gambling Act 2005, both online and in person. The UKGC requires every licence holder to confirm a player’s age when the account is opened and to refuse service to anyone underage. Expect Mega Riches to run identity checks as part of registration, and if an automatic check cannot confirm who you are, you will be asked for documents. The verification section further down lists what is accepted.
Security and Data Protection
Mega Riches publishes a privacy policy and refers to security measures in its terms, but it does not say which technologies actually protect your data. That gap matters. Many established casinos at least name the encryption standard used for logins and payments, and a growing number let players switch on two-factor authentication. Mega Riches offers neither the technical detail nor a 2FA option, so your account is only as secure as your password and your email inbox.
In practice, that means choosing a long, unique password you do not reuse anywhere else, protecting the email address linked to the account and logging out on shared devices. None of this suggests foul play, since the site is licensed and regulated, but transparency about security is an area where the operator could easily improve. Our checklist on how to spot a scam casino explains which security signals to look for on any gambling site.
Safer Gambling Tools at Mega Riches
Mega Riches offers a broad set of safer gambling controls and goes further than many rivals by making a monthly loss limit compulsory for every account. That single rule means nobody can play without a ceiling on how much they can lose in a month, which is a meaningful safeguard rather than a box-ticking exercise.
Beyond the mandatory limit, you can set caps on deposits, losses, total stakes and the maximum size of a single bet, and add a time-out limit that ends a session after a chosen period. A reality check can be switched on to remind you how long you have been playing. If you need a pause, you can lock the account for a short break, and for longer periods you can self-exclude directly on the site. Mega Riches is also registered with GAMSTOP, the national scheme that blocks access to every UKGC-licensed gambling site with a single request.
The one omission we noticed is a self-assessment questionnaire. Many UK casinos link to a short test that helps players judge whether their gambling is starting to cause problems, and its absence is a small but noticeable gap in an otherwise thorough toolkit. Free versions of these tests are available from the support organisations listed below.
Warning Signs and Where to Get Help
Gambling is paid entertainment, never a way to earn money, and it can cause real harm to finances, relationships and health. Early warning signs include chasing losses, hiding how much you gamble from family or friends, and feeling unable to stop once you have started. If any of these sound familiar, act early rather than waiting for things to get worse. These UK organisations offer free, confidential and non-judgemental support:
- GambleAware: helpline 0808 8020 133
- GamCare: advice, live chat and counselling
- Gordon Moody Association: specialist residential and online treatment
- GAMSTOP: self-exclusion from all UK-licensed gambling websites and apps
Mega Riches Payment Methods
Mega Riches accepts debit cards, PayPal, several e-wallets and bank transfer, with a £10 minimum deposit and a £10,000 cap per withdrawal on every method. PayPal, the most popular choice among UK players, sits at the front of the cashier, and the e-wallet range is wider than at many newer sites.
| Payment method | Deposit speed | Withdrawal pending time | Minimum deposit | Maximum per withdrawal |
|---|---|---|---|---|
| Visa debit | Instant | Up to 5 working days | £10 | £10,000 |
| Mastercard debit | Instant | Up to 5 working days | £10 | £10,000 |
| PayPal | Instant | Instant | £10 | £10,000 |
| Skrill | Instant | Instant | £10 | £10,000 |
| Neteller | Instant | Instant | £10 | £10,000 |
| EcoPayz | Instant | Instant | £10 | £10,000 |
| MiFinity | Instant | Instant | £10 | £10,000 |
| MuchBetter | Instant | Instant | £10 | £10,000 |
| Bank transfer | A few minutes | Up to 5 working days | £10 | £10,000 |
The split is clear. E-wallets are the fast lane: once a request is approved, the pending stage is effectively instant, which puts Mega Riches in a strong position among fast payout casinos for PayPal and Skrill users. Debit cards and bank transfer are a different story, with pending times of up to five working days, which is slow by current UK standards. If you prefer paying straight from your bank account, our page on bank transfer casinos compares faster alternatives.
Open Banking, which lets you pay directly from a banking app without card details, is not available. A £10 minimum deposit is standard across the UK market, although a handful of operators accept smaller amounts. For a broader look at how cashier rules differ between sites, see our guide to deposits and withdrawals.
How to Make a Mega Riches Withdrawal
A Mega Riches withdrawal takes three short steps from your profile, and the site selects the payout method for you automatically:
- Open your profile and choose the ‘Withdraw’ option.
- Enter the amount you want to cash out; the payment method is filled in for you.
- Review the details and confirm with the ‘Withdraw’ button.
Because the method is chosen automatically, it pays to deposit with the option you want your winnings returned to. An e-wallet is the quickest route if speed matters, while a debit card suits players who prefer to keep everything in one place and do not mind waiting a few extra days.
Limits, Fees and Inactivity Rules
The minimum withdrawal at Mega Riches is £20, so smaller balances need an email to customer support before they can be paid out. The terms also mention a 3.95% processing fee that may apply to withdrawals below that threshold, which makes it worth asking support before you request a small cash-out.
The account rule we liked least concerns dormant accounts. If an account stays inactive for more than 12 consecutive months, Mega Riches deducts £1 a month from any remaining balance. The operator says it will try to contact you before this happens and will first attempt to send the outstanding balance back to the last payment method you used. Even so, the simplest protection is to withdraw your funds whenever you plan to take a long break from playing.
Verification Documents
Mega Riches asks every player to verify their identity and address, a standard requirement for UK-licensed casinos under rules designed to prevent fraud, underage play and money laundering. The documents accepted are:
- Proof of identity: a passport, driving licence or national ID card
- Proof of address: a utility bill or bank statement dated within the last three months
Uploading clear copies early, ideally right after registration, avoids delays when you request your first payout. Our guide to account verification and KYC explains what each document must show and how to avoid common rejections.
Loyalty Extras: Wheel of Riches and WinBooster
Mega Riches rewards ongoing play through two features, the Wheel of Riches and a weekly WinBooster, but runs no tournaments and no VIP programme. New UK customers can opt into a 100% deposit match worth up to £25 plus 50 free spins on Ancient Fortunes Poseidon Megaways, activated from the account profile after a deposit of at least £10. The match carries 10x wagering, in line with the current UKGC limit, is released in 10% steps as you play and caps stakes at £2 per bet, so read the full terms and compare current deals on our bonuses page.
The Wheel of Riches runs on experience points. Real-money stakes on selected games earn XP, and the rate depends on each game’s RTP, so titles with a higher return to player earn points at a different pace from those with a lower one. As XP builds, you climb through levels, and every fifth level unlocks a turn of the wheel. Each turn can land a cash prize from one of three jackpots or award additional turns. It is a slow burn: reaching each turn requires a substantial amount of play, so treat any prize as a by-product of games you would play anyway, never as a reason to stake more. Wheel outcomes, like every gambling result, are random and never guaranteed.
WinBooster is the more practical of the two features. Mega Riches adds up your play on eligible games across the week and pays a cash reward every Friday, ranging from 50p to £300. Because the reward arrives as cash, there are no extra conditions to clear before you can withdraw it. Terms apply, and eligible games can change, so check the list in the casino before relying on it.
What is missing is variety for regular players. During our visit there were no tournaments, no prize draws and no recurring events beyond these two features, which leaves the offering thinner than at more established UK brands. The general terms also tie some progress calculations to each game’s RTP and release rewards in stages, rules that are easy to locate but harder to follow than they need to be.
Mega Riches Games Library
The Mega Riches games library is the site’s biggest strength, with more than 9,500 titles from over 120 software providers at the time of our review. Few UK casinos launched in recent years offer anything close to that number, and the depth shows in every category, from online slots and jackpots to RNG table games, live dealer tables and live bingo.
Mega Riches carries no exclusive games, so players hunting for titles they cannot find elsewhere will be disappointed. Everything in the lobby is also available at other UK casinos, although very few of them carry the full range in one place.
Every game in the lobby is a game of chance with a built-in house edge, which means most players lose over time. Each title has its own rules and RTP, and both are worth checking in the game’s information panel before you play. Playing only at UKGC-licensed casinos ensures the games you choose have been independently tested for fairness. Our overview of casino games explains how the main categories work and where the house edge sits in each.
Slots and Jackpots
Slots make up the bulk of the catalogue, mixing long-running classics with recent releases across a wide spread of themes, mechanics, RTP levels and volatility profiles. The lobby filters helped us narrow thousands of titles down to a manageable shortlist, though we would like to see deeper options such as filtering by RTP or by the type of in-game feature.
Jackpot fans are well served. The lobby carries a strong set of Mega Moolah titles, a large WOWPot collection and the Jackpot King range, giving a choice between huge networked prizes and more frequent smaller ones. If you enjoy games with bigger but rarer wins, our guide to high volatility slots explains what to expect from that style of play.
Live Casino and Game Shows
The Mega Riches live casino runs to several hundred tables, and the dedicated filters make it easy to move between them. You will find roulette, blackjack, baccarat, poker and craps, plus a handful of dice games and a good choice of VIP tables with higher stake ranges.
The game show section leans heavily on Evolution, with additional titles from Playtech and Pragmatic Play. The selection is solid rather than exhaustive, and favourites such as Crazy Time and Dream Catcher are both available. These titles mix live presenters with wheel and multiplier mechanics, and they move quickly, so setting a session budget before you start is wise.
Bingo, Crash Games and Other Options
Mega Riches also covers a wide range of lighter and faster formats beyond slots and table games. The other categories in the lobby include:
- Live bingo rooms
- Slingo, which combines slot reels with a bingo-style grid
- Plinko
- Crash games
- Video poker
- RNG table games
- Keno
- Scratchcards
- Jackpot games
This breadth makes Mega Riches a practical all-in-one account for players who switch between styles of game, since you do not need separate accounts for bingo, slots and live tables.
Software Providers
More than 120 developers supply the Mega Riches lobby, with Big Time Gaming, NetEnt, Pragmatic Play, Microgaming, Playtech and Play’n GO as the leading names. The list mixes long-established studios with newer ones that bring unusual mechanics, so the catalogue feels varied rather than repetitive. You can learn more about the studios behind the games on our game providers page.
Mobile Experience and Site Design
Mega Riches has no mobile app, but its mobile browser site is the better way to play, with a cleaner and more modern feel than the desktop version. Pages load in a sensible order, the menus are easier to reach with a thumb and the game lobby is less crowded on a smaller screen.
The desktop site is where Mega Riches shows its age. The layout is cluttered, game thumbnails are tiny and the white text used for legal information and terms is small enough to be genuinely hard to read. Overall, the platform looks old-fashioned next to newer UK brands, and a design refresh would make the huge library much easier to browse.
Registration is a bright spot on both versions. Opening an account took us under two minutes, and the site logged us in automatically once the form was complete, so you can move straight to the cashier or the safer gambling settings.
Mega Riches Customer Support
Mega Riches offers four support channels, live chat, email, a phone callback and post, and live chat is open 24/7. The range is wider than at most UK casinos, and the callback service in particular is a welcome touch.
| Channel | How to reach it | Typical response |
|---|---|---|
| Live chat | Floating chat icon or the ‘Contact us’ link | Instant, 24/7 |
| support@megariches.com | Within 24 hours | |
| Phone callback | Request through an on-site form | Within a few hours |
| Post | Mega Riches Ltd, The Space, Level 2 & 3, Alfred Craig Street, Pieta PTA 1320, Malta | — |
Live chat starts with an automated assistant, but asking for a person moved us to a human agent quickly. Our test emails were answered in just under 24 hours, which is acceptable but slower than chat. The callback option is rare in the UK market and useful if you prefer to explain a problem by phone, and you can even send a letter to the Malta office if you need a paper trail. Support is offered in English only.
The weak point is self-service. Mega Riches has no help centre and no FAQ section, so even a simple question about withdrawal limits or account rules means searching through the terms and conditions or contacting an agent. Mega Riches also runs an X account (@MegaRiches_com) and a Facebook page, but neither had been updated recently when we checked. If a problem cannot be settled with support, our guide to complaints and disputes explains how to escalate it.
What UK Players Say About Mega Riches
UK player feedback on Mega Riches is evenly split, with most reviews on Trustpilot UK falling at the very positive or very negative end. Roughly 40% of reviews sit at the top of the scale and a similar share at the bottom, with relatively few in between, which points to a site that people either like a lot or leave frustrated.
The most common complaint concerns game payouts, with some players feeling that games pay out less than expected. Because Mega Riches holds a UKGC licence, its games must meet the regulator’s standards on fairness, including independent testing of the random number generators that decide outcomes. Short-term losing runs are a normal part of gambling and do not, on their own, indicate unfair games, but it is sensible to read the licensing details and terms yourself before you commit any money.
The positive reviews focus mainly on customer service, which matches our own experience of the live chat and callback options. We found nothing alarming among the negative comments, and Mega Riches had replied to each review we read, a sign that the operator monitors feedback and engages with unhappy customers rather than ignoring them.
Mega Riches Pros and Cons
Mega Riches suits players who want a huge game choice and fast e-wallet payouts, but it suits less well those who want polished design or regular rewards.
Pros
- More than 9,500 games from over 120 providers
- PayPal and e-wallet withdrawals with instant pending times
- Compulsory monthly loss limit and GAMSTOP registration
- 24/7 live chat plus an uncommon callback service
- Weekly WinBooster cash rewards for regular play
- Wide coverage of live tables, game shows, bingo and Slingo
Cons
- UKGC regulatory action against the operator in 2023 and 2025
- No two-factor authentication and few details on security measures
- Dated, cluttered desktop design and no mobile app
- Card and bank transfer withdrawals can take up to 5 working days
- £1 monthly fee on accounts inactive for over 12 months
- No help centre or FAQ section
Our Verdict: Is Mega Riches Worth Joining?
Mega Riches is worth joining if game choice is your priority, because few UK casinos match its catalogue of more than 9,500 titles from over 120 studios. The payment side is another strength, with PayPal and a long list of e-wallets offering instant pending times, and the safer gambling toolkit is better than average thanks to the compulsory monthly loss limit.
The drawbacks are real, though. The operator’s two regulatory actions, the lack of 2FA and the vague wording on security measures all call for some caution. The desktop design needs a refresh, regular players have little to look forward to beyond WinBooster and the Wheel of Riches, and the missing help centre means even simple questions end up with an agent. Card and bank transfer users should also expect slower payouts than e-wallet users.
If you decide to sign up, deposit with an e-wallet, upload your verification documents early, set limits that suit your budget and always gamble responsibly. Treat any money you deposit as the cost of entertainment, not as a route to profit.
Alternatives to Mega Riches
Bet365, Casiku and PlayOjo are UKGC-licensed alternatives to Mega Riches worth comparing if its design, rewards or operator history put you off. Each takes a different approach to game choice, payments and promotions, so line them up against the points raised in this review before you decide where to open an account. Our guide on how to choose a casino sets out the checks that matter most, from licensing and withdrawal speed to safer gambling tools and support quality.
Frequently asked questions
Who operates Mega Riches casino and which licence does it hold?
Mega Riches casino is operated by Videoslots Limited and holds a UK Gambling Commission licence under account number 39380. A link to the licence sits in the site footer. The regulator took action against Videoslots in June 2023 and October 2025 over anti-money laundering and responsible gambling failings, so the brand is fully regulated but its operator’s compliance record is not spotless.
How long do Mega Riches withdrawals take?
Mega Riches withdrawals to PayPal and e-wallets have an instant pending time, while debit card and bank transfer payouts can stay pending for up to five working days. Skrill, Neteller, EcoPayz, MiFinity and MuchBetter all count as instant options. Each transaction can be as large as £10,000, and because the site picks the payout method based on how you deposited, funding the account with an e-wallet is the quickest route.
What are the minimum deposit and withdrawal amounts at Mega Riches?
The minimum deposit at Mega Riches is £10 on every payment method, and the minimum withdrawal is £20. To cash out less than £20, you need to email customer support first, and the terms mention a 3.95% processing fee that may apply. The largest single withdrawal is £10,000 per transaction, which comfortably covers most recreational players.
Does Mega Riches have a mobile app?
No, Mega Riches has no mobile app, so you play through its mobile browser site instead. In our testing the mobile version felt more modern and easier to navigate than the desktop site, which is cluttered and uses very small game thumbnails and legal text. Registration also works on a phone and took us under two minutes.
Can I set gambling limits at Mega Riches?
Yes, Mega Riches lets you set deposit, loss, total stake and maximum bet limits, plus time-outs and reality checks. A monthly loss limit is compulsory for every player, which is stricter than at many UK casinos. You can also lock your account for a short break, self-exclude on the site or join GAMSTOP to block every UK-licensed gambling site at once.
How do I contact Mega Riches customer support?
You can contact Mega Riches through 24/7 live chat, email at support@megariches.com, a phone callback requested via an on-site form, or by post to its Malta office. Live chat opens with a bot but hands you to a human agent quickly on request. Emails are answered within 24 hours and callbacks within a few hours, but there is no help centre or FAQ section.
Does Mega Riches charge an inactivity fee?
Yes, Mega Riches deducts £1 a month from your balance once an account has been inactive for more than 12 consecutive months. Before charging the fee, the operator says it will try to contact you and return any remaining balance to the last payment method you used. Withdrawing your funds before a long break avoids the charge entirely.